License Was not send

mandeagle · Post by **mandeagle** » Tue Feb 06, 2007 9:05 pm

I'm helping a friend, he bought the license for about 2-3 weeks, the payment has already been done, but still nothing =/, he already e-mailed ate the begining, but first, ande was unable to run the license program, after that, nothing more =/

is there someone else he can e-mail, or.... I dont know =/, he must post here his problem?

Post by **dede** » Tue Feb 06, 2007 9:59 pm

Send an e-mail to jani [AT] jollygoodgames [DOT] com, with the name of your friend, his e-mail and info about the payment (when you paid etc..).

If you still have problems, please contact me via msn or e-mail.

mandeagle · Post by **mandeagle** » Fri Feb 09, 2007 12:07 am

=D k, he'll try again =D

Punatiainen · Post by **Punatiainen** » Fri Feb 09, 2007 8:29 am

support@jollygoodgames.com

mandeagle · Post by **mandeagle** » Sat Feb 10, 2007 1:08 pm

after so long, he got the license =D

tnx

Creator · Post by **Creator** » Fri Feb 16, 2007 3:28 pm

Yeah, sometimes things take a little longer and apologized for this and any other times when there's been delay. Mostly I'm the guy sending out the codes on manual orders, so blame goes to me. (if you don't want to depend on me, use credit card to get the code sent automatically!

)

In this particular case two things happened:

- An earthquake off Taiwan coast destroyed most of the internet connections to mainland China for several weeks... and that's where I currently am. This made it rather difficult to access even emails.

- I got married last month which kept me pretty preoccupied (go check my page at http://jani.xihalife.com if you wanna see what a Chinese wedding looks like!), which was a recipe for disaster when combined with broken internet access...

These days I'm back on my daily duties so orders are processed in timely manner...