Question

Squall · Post by **Squall** » Thu Jun 19, 2008 4:40 pm

I signed up and paid for the code thingy over a week ago and still have not recieved anything. Is there any reason for this?

Hengari · Post by **Hengari** » Thu Jun 19, 2008 7:13 pm

That is fairly typical.

You might try sending some email to speed things up. If you bought the game via bank giro the address is giro@jollygoodgames.com which is mentioned in the buying info. Or just send some mail to the support address support@jollygoodgames.com.

Post by **dede** » Thu Jun 19, 2008 9:35 pm

Yeah, good suggestions Hengari.

For those who would like to buy the full version in the future, I suggest to use the "Credit Card" link you find at this page. Using credit card link, your license is displayed directly after the purchase. If you use other links, instead, license is sent manually, so you have to wait some days. But yeah, send some reminder to that address

Squall · Post by **Squall** » Fri Jun 20, 2008 12:30 pm

thanks chaps, hopefully it wont be long before i can join in and maybe even win some races?

Squall · Post by **Squall** » Mon Jun 23, 2008 5:24 pm

does anyone know how long it takes for them to read an email?

still had no word...

Post by **dede** » Mon Jun 23, 2008 5:29 pm

Squall wrote:does anyone know how long it takes for them to read an email?

still had no word...

Send another one..

Squall · Post by **Squall** » Mon Jun 23, 2008 7:11 pm

dede wrote:
Squall wrote:does anyone know how long it takes for them to read an email?

still had no word...
Send another one..

lol this could get silly

Squall · Post by **Squall** » Wed Jul 02, 2008 3:57 pm

well i've just about given up on ever being given what i have paid for.

i don't suppose i should bother asking for a refund?

Post by **dede** » Wed Jul 02, 2008 5:04 pm

I'll e-mail JGG linking the discussion here. One week delay can be acceptable, but it has been a while after you purchased now.

Please send more reminders here if still no news will come.

mikko · Post by **mikko** » Wed Jul 02, 2008 5:46 pm

dede wrote:One week delay can be acceptable.

No, it cannot. One week delay is unacceptable, four week delay is criminal.

Squall · Post by **Squall** » Thu Jul 03, 2008 4:28 pm

thanks for the support

Post by **dede** » Fri Jul 04, 2008 10:05 pm

News from JollyGoodGames. They didn't receive any of your complains (no idea why, spam filter?). Please communicate your full name & the e-mail you used to purchase the game (send me a private message or e-mail at a[dot]squizzato[at]mclink[dot]it).

Squall · Post by **Squall** » Sun Jul 06, 2008 9:05 pm

email sent. let me know if it's the wrong one.

thanks once again

Squall · Post by **Squall** » Mon Jul 07, 2008 6:00 pm

i have the code now. just like to thank you all for the help.

now if only i could stop crashing....

Rendy Andrian · Post by **Rendy Andrian** » Tue Jul 08, 2008 5:40 am

Enjoy Playing Squall!